Northland Family Mediators

Meet our Family Mediators and coaches in the Northland region.

Anneke Muijlwijk

Anneke Muijlwijk

Family Mediator & Coach
Anneke is a fully qualified mediator and counsellor. Her mediation service includes safe, confidential exploration towards creative, mutually acceptable solutions enabling clients to move forward. Her extensive counselling experience includes Family Court counselling and working with families, teenagers and children. Anneke has been trained both in NZ and overseas.
Ellen Altshuler

Ellen Altshuler

Family Mediator & Coach
Ellen is a Family Mediator based in Whangarei. She has previously worked as a mediator for the Office of Race Relations, the Human Rights Commission, and as a private mediator in family and property disputes, employment, and organisational and relationship conflict. She has been a trainer in conflict resolution and non-violent parenting as well as a provider of domestic violence and child abuse prevention programmes.
Janet Hetaraka

Janet Hetaraka

Family Mediator
Janet brings to the family mediation arena a lifetime of experience of whanau, 25 years mediation practise and a passion for helping tamariki to find their place in the world. While her whakapapa is Ngai Tahu, Janet has spent most of her life in Tai Tokerau with her large and interesting Ngati Wai whanau.
Lois Mouldy

Lois Mouldy

Coach
I have worked in the community, social service sector in Whangarei since the late 1970’s. For 25 of those years I worked for an agency called Parent and Family counselling (now Jigsaw North). I was the manager, the parent educator and finished off being one of the family therapists. In the early 2000’s I trained in Imago therapy. I now have my own practice where I see a range of people. My special interest and joy is to work with couples using the Imago model of dialogue. I have three adult sons, two lovely daughters in law and one very special grand-daughter. I am a proud and active member of Sokka Gakai International a Buddhist organisation dedicated to creating world peace through creative dialogue. Hence my interest in doing coaching work with people who are looking for the best way forward for their children and themselves.
Margie Matthews

Margie Matthews

Family Mediator
Prior to moving to Family Works six years ago, Margie began her working life as a teacher in the Far North. Wanting a new challenge she moved to Balclutha, gained her counselling qualification and was for a period of time a school counsellor. From there she moved to CYF, initially as Family Group Conference Co-ordinator and then as supervisor of Care and Protection teams in Dunedin and Palmerston North. Family bought her back north, where she worked as a CYF supervisor of teams in Kaitaia and Kaikohe. An opportunity became available to return to education, initially as a lecturer in the Social Work degree programme at North Tec and then she took on the role as Programme Manager for Foundation Studies, Adult Education Training and English as a Second Language. Margie, because of her experience and training has “run” a number of in – house Facilitation Training Programmes for all of Family Works Northern to assist staff understand facilitation, group processes and how to deal with conflict. Margie also has a particular interest in complex trauma and its effect on the brain and has attended a number of training programmes in this area. These trainings have enhanced her understanding of the impact that trauma has on adults but also on their children when their family are embroiled in complex situations and are not able to move forward.