M.Ed.Admin.(Hons) M.A. (Couns) B.Sc. P.Gr.Dip.Ed. (Couns)
Andrew is the Director of Howick Counselling Services which was set up in Howick in 2005. He has been a counsellor and therapist for 20 years, working both in private practice as well as in a guidance role in several Auckland secondary schools. He works with both adults and adolescents individually and through his work with the Family Court he is a very experienced relationship counsellor. He is also trained as a Family Dispute Resolution mediator and works with Family Works as an FDR Provider.

Jill is a counsellor and mediator and has won awards and scholarships for her work in family mediation. She specialises in work with the rearranging family and also runs training courses for other professionals.Jill has worked in a diverse range of countries and settings and is director of The Family Matters Centre in Auckland.She has a particular research interest in child inclusive practice in mediation and has frequently published and presented on this.

(B Soc Sc, Dip Hea Sc, AMINZ Associate, FDR Mediator )
Senta has been working in the conflict resolution industry since 1997. Her experience includes facilitating separation agreements, mediating parenting orders, working with blended families, providing conflict resolution and mediation training and work as a domestic violence and crisis mental health counsellor. Touched by the enormous emotional, social and financial costs of resolving conflict she founded her own company, First Call® Resolution. She is dedicated to supporting individuals, families and communities in crisis.

Because of her own personal experience (having been through two separations, affecting her daughter), Trish has always wanted to help families get through the heart ache of separation in a way that they make the best decisions for their children. As a Mediator with Family Works she is able to do this.

B.Ed (Psychology); M Sc (Counselling); M. Phil (Psychology)
Muriel has been a Family Court Counsellor since 1997, providing counselling for couples going through separation and child custody issues. Muriel is of Indian Origin and speaks a variety of Indian languages. Her field of expertise is working with individuals, couples, families and domestic violence.

Sharleen has worked with individuals and couples experiencing relationship difficulties with those struggling within the transition of separation, blended families and requiring assistance with Parenting Agreements since 2004. This has required experience within domestic violence, cross cultural awareness, step family training, working with anger and conflict and communication within relationships. She is a qualified resolution professional accredited FDR through Leader NZ.

Blair has a background as a lawyer in general practice. He has also built up considerable experience in mediation over the last 15 years and now practices solely as a mediator focusing particularly on family, family business and trust matters.

Jessica is an Associate Family Disputes Resolution Mediator registered with Arbitrators and Mediators Institute of New Zealand [AMINZ]. She holds a Specialist Family Violence accreditation with Resolution Institute of New Zealand and Ministry of Justice. She is committed to supporting families, couples and individuals from all walks of life. She is collaborative in her approach and believes that respectful and constructive communication gives permission to resolving disputes and removing constraints within relationships. Her work is child inclusive and focuses on the best interest of children.

For the past twelve years I have worked predominantly as a mediator, facilitator, conflict coach, and trainer in all areas of family and business-related disputes. I have been a Family Business Advisor working with Family Businesses for the past 8 years, accredited with the Family Business Institute in Australia. I have been a Chartered Accountant for over 25 years. I have dealt in the areas of business or commercial disputes, family disputes, trusts, estate, and industrial relations. I have had more than 2,000 hours of mediation experience. I trained as an arbitrator and mediator and have been accredited as a Mediator since 2006, becoming an FDRP in Australia in 2008 and accredited as an FDR Provider in New Zealand in 2014. Parties should be encouraged and empowered to find their own unique and agreed solutions through facilitated open and honest communication. I returned to New Zealand in 2012 after working in Australia for seven years.

Barbara has been practising as a Mediator since 1986. She is accredited as a Fellow of the Resolution Institute and an Associate of AMINZ. In 2014, in conjunction with Deborah Hart, CEO of AMINZ Barbara project managed the training for mediators who wished to become FDR Providers. In the FDR system, Barbara has worked with about 200 separating parent referrals. Barbara is motivated to keep families out of Court wherever this is appropriate. She believes that with the right support most parents can work together to make the best possible decisions together for their children.

Haamid Ben Fayed left New Zealand in 2004 to pursue his religious studies abroad. He spent time in Australia and Egypt before settling in the town of Tarim in the Hadramawt province of Yemen where he trained as an Imam in the world renowned Islamic seminary, Dar Al Mustafa. Haamid returned to New Zealand in 2011 and qualified as a lawyer. He currently works as a mediator for a number of government Ministries and enjoys being part of the FWRS whānau of Family Mediators.

Dorothy has a legal background, previously practicing as a Family Lawyer. She has been a Resolution Institute accredited mediator since 2012. Since 2016, Dorothy has specialized in the area of disputes resolution, with a focus on restorative practices, mediation and adjudication. Dorothy has experience working with parties going through Family Court proceedings, Separation, Family Violence, and Parenting matters. Of Samoan heritage, Dorothy grew up surrounded by her aiga (family) and understands the value and importance of keeping and nurturing healthy relationships. As a mediator she has a practical approach in helping people to sit down and have an honest and courageous conversation about what really matters, and to make the best decisions.