Who We Are




We are a team of highly qualified & experienced Family Mediators. We are accredited by the Ministry of Justice to provide Family Dispute Resolution services. We help families throughout the greater Auckland region, in Northland from Kaitaia to Whangarei, in the Waikato, Bay of Plenty, Gisborne, and Hawke’s Bay including East Coast.

Read Our History


Resolution Service Manager

Timothy McMichael set up our Family Works Resolution Service following changes in 2013 and 2014 to the New Zealand Family Court.

He has more than 30 years of experience in Britain, USA and in New Zealand in the fields of Family Justice, Family Law and Psychology.

His clients are separating and separated mums, dads and other people with a legitimate interest in the day-to-day care and well-being of their children.

Timothy also works with a small number of cases in the far north in Kaitaia and Keri Keri, supporting parties to get the very best outcomes for their tamariki.

Timothy travels nationally and internationally to promote the value of engaging in Alternative Dispute Resolution services, and particularly Family Mediation. In New Zealand, he speaks to a wide range of audiences including Family Court Judges, family lawyers, the Citizens’ Advice Bureau, Oranga Tamariki, family violence agencies and family and social services.

In 2017, Timothy was named Mediator of the Year at the NZ Law Awards.

General Manager Strategic Change

Andrea McLeod is responsible for Strategic Change at Presbyterian Support Northern. She represents the home and community health sector on a number of forums including the role of Chair of the Home and Community Health Association, and is a director on the board of Careerforce – the Industry Training Organisation.

Andrea’s background is as a Registered Nurse and she brings over 20 years of experience and knowledge in health and community services management to the role.

Our Family Mediators