Family Works Northern Resolution Service has now closed.

FWRS Central region and FWRS South Island are still available

Existing Cases

If you recently had a case with Family Works Northern Resolution Service, you will have received a letter advising where your case has transferred, providing consent has been received. Please contact the provider in your letter to discuss your case.

New Clients in the Northern Region

If you live in Northland, Auckland, Waikato/Lakes, Bay of Plenty or East Coast, please contact one of the following providers who will be able to help you with your mediation:

FDR Centre
0508 337 23 687

0800 77 44 20

Lower North Island & South Island – Where can I find support?

Access to support is available from Family Works Family Dispute Resolution Services throughout the lower North Island (Central region) and across the South Island.

Services are available in:

About Family Works

Family Works provides a range of social services that support families and children. We are contracted to the Ministry of  Justice to provide a full range of Family Dispute Resolution services.

Family Counselling

Enabling families to work through their conflict.

Parenting Programmes

Encouraging and improving parenting skills.

Helping tackle poverty

Emergency food parcels and intensive financial mentoring.

Family Workers

Walking alongside families, helping them rebuild their lives.


Helping boys and girls work through the pain they struggle to express.


Partnering with other agencies. Creating stronger communities together.

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